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Old Jun 3, 2019 | 5:57 am
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nexusCFX
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5 Years on Site
 
Join Date: Dec 2017
Location: SFO/YYZ
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Posts: 2,815
Hotels not receiving cancellation

Today I noticed two charges on my credit card for hotels in Hong Kong that I had made reservations for and then cancelled back in April. I also recently got an email from a hotel in Singapore welcoming me for my upcoming stay, except the stay details were for a cancelled reservation that I rebooked for the following week.

Has anyone else experienced situations where properties seemingly don't receive a cancellation and charge the no-show penalty? I'm waiting for the charges to actually post so I can dispute them, and I have the cancellation emails as proof, but it's still a huge pain. I've emailed the lurkers and hopefully they can assist, but I'd like to know if anyone else has had this happen? I'm now worried about receiving further charges for other reservations cancelled long ago.
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