Thanks for your quick reply. At the time, I did get the application in the mail. I applied for the VISA version of the card, but I didn't realize until after submission that I didn't include one of the forms with my zairyu card in it, and was subsequently rejected. I've had a JCB card in Japan for 3 years now (connected to a Korean Airlines SKYPASS account I rarely use anymore), and I've been happy with them so I was thinking this time around I would apply for the JCB version. I still have the forms that I initially received, but no envelop etc. Do I need to request another application from JALCARD or someone else?