Originally Posted by
lighthouse206
Disagree with your premise. I think Hyatt has some good options for Globalist treatment in NYC.
Well I am glad to hear that in your opinion Hyatt is good in NYC. I am not in a position to disagree with you since my experience is more geared towards a handful of Hilton properties and I have no experience with Hyatt in NYC.
Regarding your specific comments:
Centric Times Square: Stayed twice in past year or so. Corner Suite upgrades both times. No TSU required. 30 plus stories up. Crazy views of midtown and World Trade Center. Good unlimited breakfast. What else do you want?
Sounds like Centric Times Square is indeed a good choice. Suite upgrades and good breakfast, what else do I want? I think that would be sufficient to make me satisfied ^
Hyatt Herald Square: No suite upgrades (hotel has ONE suite)
Might not be for me then. Nobody can be successful on suite upgrades every time, but generally speaking I prefer to book a hotel where my odds will be 50% rather than 1%, and accept that sometimes I will get a suite, sometimes I won't. But if I book a hotel with only one suite then I am stacking the deck against myself and the hotel would have to be quite stellar in almost every other aspect.
PHNY: Two recent stays. All good experiences. Suite upgrades each time. No use of TSU. Best physical facility bar none. Service is average.
The issue for PH is that it's in the price range of St.Regis and at that level StR performs better based on what I read. Expectations are very high when you pay close to $1k, hence the "complaints", possibly. Personally I can overlook problems and instead praise a $100 hotel that drops the ball on several small issues, yet I might "complain" about the $1k hotel which makes only one significant mistake. I could consider PH with points rather than cash however, but I am more hesitant to pay 30k pts per night if a hotel is not close to perfect given that it's the same points requirement as PH Tokio or PH Sydney.
Just out of curiosity, have you (or someone else) stayed at Conrad downtown and is in position to compare with Hyatt? What I like at Conrad is that the entry level room is very spacious so even when I do not get upgraded I am very comfortable. Hardware is very nice too. One issue is that they are a bit stingy on the Diamond breakfast benefit, but hey, no hotel is perfect.