Originally Posted by
NYC Flyer
Definitely. I'm surprised no effort at reaccomodation on AA or DL was made either.
Not denying the value of travel insurance, either through a CC or separatey purchased (I sell it), but I've read plenty of accounts that suggest it's often not that simple and/or easy in many cases (i.e., having to produce documentation from the airline confirming delay was their fault). It's always a good idea to push the responsible party to make things right first.
I had no issues getting my claim paid from Chase when I had my flight go mechanical in Calgary one winter. Went straight to a hotel of my choosing instead of waiting for an incredibly overworked outstation to give me some token voucher. They paid the hotel, transportation each way, and meals. Getting the cancellation notice from Alaska was easy.
Best part? I clearly told them the charges were in Canadian dollars and they paid me the amount... in American. I actually made money on it!
Neil