Originally Posted by
apodo77
Delta didn’t seem to think it was reasonable and admits it was out of protocol in a statement:
Delta acknowledged the Flight 1990 incident in a statement to HuffPost, saying it was a breakdown of company protocol.
Yeah, but operationally speaking airlines pull stuff like this all the time. How many times is everybody "trapped" on the plane during delays. I was on a flight and we got diverted to Knoxville because ATL was a weather mess and we didn't have fuel. They wouldn't even pull up to a gate to let us off. Some of us would have rather just got off there then head to the weather delayed disaster of ATL we eventually got to.
Not saying what happened is OK, but someone is trying to make a big news story out of it.