Originally Posted by
craigthemif
It was a couple of years back now, but my interaction at the CP in Doha was:
- FD - "We've upgraded you to our executive floor"
- Me - "Oh great, what time is the lounge open?"
- FD - "You aren't allowed to use the lounge"
- Me - "But you just said you upgraded me to a executive room"
- FD - "Yes, but you have to pay extra to use the lounge"
- Me - Shake head and realise how often an IHG "upgrade" is just BS...
And I'm sure it's an interaction still happening on a daily basis
.