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Thread: Southwest Airlines refused to help disabled Oregon passenger to restroom for hours...
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Old May 30, 2019, 3:54 pm
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MSPeconomist
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Originally Posted by LegalTender
Subpart 39 of the DOT regulations provides that carriers shall ensure that individuals with a disability are to be provided with assistance in enplaning, deplaning, and assistance to and from the lavatory. 14 CFR § 382.39.
To/from the lav, not in the lavatory.
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