FlyerTalk Forums - View Single Post - New process for booking "resorts and luxury hotels" via phone channels
Thread: New process for booking "resorts and luxury hotels" via phone channels
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Old May 29, 2019 | 10:40 pm
  #4  
MSPeconomist
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I recently booked a PH through my My Hyatt Concierge and didn't hear anything about the reorganization. I also booked a couple PH stays on the Hyatt website and asked my My Hyatt Concierge to apply TSUs (successfully). For the property booked by phone, my My Hyatt Concierge knew exactly what I wanted, so this was much more convenient that dealing with some random new luxury/resort specialty phone agent.

Did someone let the MBA intern out of his/her cage again?
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