Originally Posted by
dparkinson
Is the delay of UA51 considered a controllable delay (aka vouchers for food, ETC as customer care comp) because they could have found another plane or uncontrollable (bupkis) because the inbound had a diversion?
I'd expect a medical diversion to be uncontrollable, personally.
Originally Posted by
dparkinson
Secondly, any European scholars want to comment if UA52 will be eligible for EC261 comp tomorrow if it was delayed because the inbound from EWR was delayed tonight? Right now it's only delayed 2 hours but curious what happens if it meets the 4 hour threshold.
If it meets the threshold, yes. EC.261 expects airlines to have infinite backup planes and crews.