FlyerTalk Forums - View Single Post - Lufthansa policy regarding cancelled flights for medical reasons
Old May 29, 2019, 2:11 am
  #8  
oliver2002
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,269
Out of curiousity I looked up the penalties for a 57€++ K fare for TRS-KIX published in December:

Code:
**  RULES DISPLAY  **                  TAX MAY APPLY
                                       SURCHG MAY APPLY-CK RULE
08DEC19**08DEC19/LH TRSOSA/NSP;TS/TPM ...../MPM  7605
LN FARE BASIS    OW   EUR  RT   B PEN  DATES/DAYS   AP MIN MAX R
36+KNNZJEU                   57 K NRF B31MAY E17OCT  7+ 6+  3M R
                                      O19DEC   -
FCL: KNNZJEU   TRF:  44 RULE: 1PEU BK:  K
PTC: ADT-ADULT              FTC: XPV-INST PURCH NONREF 2ND LVL
PE.PENALTIES

  CANCELLATIONS

    ANY TIME
      TICKET IS NON-REFUNDABLE.
      WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
         NOTE -
          WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
          REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
          REJECTION OF VISA. EMBASSY STATEMENT REQUIRED.
          -----------------------------------------------
                                                  PAGE  1/ 4

          REFUND RULES APPLY PER PRICING UNIT.
          -----------------------------------------------
          WHEN COMBINING NON-REFUNDABLE FARES WITH
          REFUNDABLE FARES
          1. THE MOST RESTRICTIVE CANCELLATION CONDITION
          APPLIES TO THE ENTIRE PRICING UNIT.
          2. THE HIGHEST CANCELLATION PENALTY WITHIN THE
          PRICING UNIT WILL BE CHARGED.
          -----------------------------------------------
          REFUND OF UNUSED TAXES PAID TO THIRD PARTIES
          PERMITTED.
          EXCEPT FOR TAXES THAT ARE LEGALLY NON-REFUNDABLE.
          PASSENGER FACILITY CHARGES APPLICABLE TO
          US AIRPORTS WITH TAX CODES- US/ZP/XF ARE
          REFUNDABLE
          WHEN THE FARE IS REFUNDABLE AND NON-REFUNDABLE
          WHEN THE FARE IS NON-REFUNDABLE.
          GERMAN AVIATION SECURITY CHARGE IS POTENTIALLY
          REFUNDABLE FOR TRANSFER
          PASSENGERS ARRIVING FROM US/ CA OR ME HAVING
          TRANSFER IN FRA TERMINAL 1 WITH NO ADDITIONAL
                                                  PAGE  2/ 4
          SECURITY CHECK BY FEDERAL POLICE IN FRA.
          REFUND OF UNUSED YQ NOT PERMITTED.
          REFUND OF UNUSED YR NOT PERMITTED.
          THIS ALSO INCLUDES LH/LX/OS/SN DCC - DISTRIBUTION
          COST CHARGE- SHOWN AS YR ON THE TICKET.
          -----------------------------------------------
          THE OPTIONAL PAYMENT CHARGE IS NON-REFUNDABLE.
          -----------------------------------------------
          SHOULD THE FARE FOR THE ACTUAL FLOWN TRAVEL BE
          HIGHER THAN THE ORIGINAL PAID FARE AMOUNT THE
          FARE DIFFERENCE MUST BE CALCULATED.
          -----------------------------------------------
          ANY ORIGINAL NON-REFUNDABLE
          AMOUNT FROM A PREVIOUS TICKET REMAINS NON
          REFUNDABLE AND WILL BE CARRIED FORWARD TO ANY
          REISSUED/EXCHANGED TICKET.

  CHANGES

    ANY TIME
      CHANGES NOT PERMITTED.
                                                  PAGE  3/ 4

      WAIVED FOR DEATH OF FAMILY MEMBER.                                        
         NOTE -                                                                 
          REISSUE/REVALIDATION/EXCHANGE/NO-SHOW NOT                             
          PERMITTED.                                                            
          REFER TO REFUND SECTION IF APPLICABLE.                                
          -----------------------------------------------                       
          WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.                       
          -----------------------------------------------                       
          RULES FOR CHANGES APPLY BY FARE                                       
          COMPONENT/DIRECTION.                                                  
          -----------------------------------------------                       
          IN CASE OF FARE COMBINATION CHARGE THE HIGHEST                        
          FEE OF ALL CHANGED FARE COMPONENTS.                                   
          -----------------------------------------------                       
          IN CASE OF SUBSEQUENT REISSUE/EXCHANGE THE                            
          ORIGINAL NON-REFUNDABLE FARE - OR REFUND PENALTY                      
          AMOUNT REMAINS NON-REFUNDABLE.                                        
          -----------------------------------------------                       
                                                  PAGE  4/ 4
It seems the sentence the OP got in the end of the cancellation was to cover LH from having to refund the remaining taxes and surcharges. Some of it probably lost in translation.
oliver2002 is offline