Originally Posted by
Nayef
As I said before, I already have an eTA. I’ve had one since it was introduced in 2016. The kiosk didn’t ask me to input an eTA number or anything like that. And usually you scan a visa or a green card, and Canada is visa-free for green card holders (provided their passport doesn’t already give them visa-free privileges to Canada). So I do have an eTA but that didn’t solve my original problem.
Could this be a case where you didn’t elect to save your official travel documents the previous time you checked in?