FlyerTalk Forums - View Single Post - Does this need a notification?
Thread: Does this need a notification?
View Single Post
Old May 27, 2019 | 3:34 pm
  #2  
CPRich
FlyerTalk Evangelist
40 Countries Visited
5M
100 Nights
20 Years on Site
 
Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,690
To keep things simple, any change should have a notification. If not, you can be sure someone would be here complaining.

Swiss customer service told me that the robot should send out an update email even if the change in departure time is only 5 minutes.
The change was received by Swiss and the automated system failed. This has been confirmed to my by the agent.
I should have received the update more than a month ago
This is a pathetic situation that needs to be remedied
Last edited by CPRich; May 27, 2019 at 3:40 pm
CPRich is offline  
Reply