FlyerTalk Forums - View Single Post - 2019 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!
Old May 27, 2019, 3:09 pm
  #604  
godlovesugly
 
Join Date: Apr 2010
Posts: 317
Worth a complaint or no?

On a short hop myself (MVP Gold) with my wife (MVP) were upgraded to first class. Before boarding, my wife was called up to the desk and given a premium class seat because her first class seat was broken. The desk asked for an email address (for compensation?) and we gave them mine. When we boarded, *a* first class seat was broken, but not the one she was supposed to have. While trying to check into the return leg a few days later (which I am in the middle of) I learned our reservations were split, which was slightly annoying to only just learn. None of this is that big a deal but I am still waiting to learn why they asked for my email. Should I expect anything?
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