Originally Posted by
brizone
Last week on MCO-SEA in 6A+B, just before departure I was upgraded at T-20. My companion on the PNR was MVP, but they had only one seat available which they gave to me.
I chalked it up to a non-standard gate procedure at an AS end-node (can't see that happening in SEA), but it does happen.
Did you check your reservation afterwards? The agent would have had to split it. This may not be noticeable if it's your final journey leg, but if you had subsequent legs the companion would have been on a different record.
It's not a question of whether a gate agent
might do it, it's a fact that technological limitations of the airline reservation system require all parties on a single PNR to be in the same cabin. Unless this agent is moonlighting as a professional computer hacker and has years of coding under his/her belt, your PNR was split.