FlyerTalk Forums - View Single Post - BA cancelled my seats - won’t allow rebooking!
Old May 27, 2019 | 7:01 am
  #8  
nancypants
 
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP ALL Gold
Posts: 4,626
Originally Posted by Dave Noble
I don't see why any seats were allocated free of charge in advance. The passenger does not indicate having a requirement for disability assistance and if he did, would be ineligible for an exit seat anyway

Otherwise - If there are passengers under 12, then the airline will ensure that an under 12 is sat next to a adult

Beyond that, then seating would be a paid request ( unless on a fare that allows seat selection for free )
classic, kind customer service gesture that ends up leading to a complaint subsequenlty

this is why we can’t have nice things 😉
nancypants is offline