Flying back from Larnaca on BA0665 on 8/7/19. Family of 5.

Dont have status but got seats prebooked for free, as my son has autism (Aspergers), which was 2 exit seats and 3 behind in normal economy.

Flight out still ok but BA changed the plane for the return (0665) and cancelled my exit row seats only.

Plane then changed again as now there are exit rows. However, BA phone agent says I can’t get exit row seats on “medical grounds” as Ba don’t allow that but I still have them on the way out.

The exit row seats are being taken by myself and my 12 year old , and my autistic child sitting behind us, so no impediment to using emergency exit if needed.

Phone agent adamant and only way to get the exit seats on the return is to cancel ALL the seats for both legs and pay cash to rebook all the seats.

What’s going on here?! This can’t be right, surely?

Thanks.