Originally Posted by
travellingtechie
Thanks, that's helpful. It does suggest the customer service agent was mistaken. I'll pass it on.
Cheers
TT
Also, the page you previously quoted (
https://www.ryanair.com/gb/en/useful...g-check-in-bag) confirms this.
The photo shows the bag you check-in (55x40x20), whilst the text refers to the second bag which you can take on-board (40x20x25) in addition to the checked in bag.