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Old May 27, 2019, 1:41 am
  #234  
travellingtechie
 
Join Date: Jan 2013
Location: South West England
Programs: BA exec club, Flying Blue, VFC, IHG Rewards, EasyJet Plus
Posts: 233
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Originally Posted by BruceyBonus
I haven't checked in a 10kg bag since November (now do speedy boarding to take it on-board) but I've attached a screenshot of a boarding pass from back then. Key wording is "both must fit into our sizer".
Thanks, that's helpful. It does suggest the customer service agent was mistaken. I'll pass it on.

Cheers
TT
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