FlyerTalk Forums - View Single Post - Sheraton Saigon Grand Opera Hotel [Ho Chi Minh] Vietnam - [Master Thread]
Old May 26, 2019 | 7:19 pm
  #504  
ladymama
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Nov 2015
Location: YVR
Programs: AEROPLAN, SPG Gold, HHonors Diamond
Posts: 35
Bad hotel and bad customer services

Reservation 92599083. My husband book 7 nights stay here for his business. The last 2 nights I flight from Vancouver and want to joy him for the trip. They ask for the marriage certificate and don’t let me check in, who the hell bring the marriage certificate when traveling. They event ask the security guy to kick me out, my husband try to talk to the GM but they don’t let us to. At the end we have to check out 2 nights earlier and book 2 more nights at the Le Meridien Saigon. We stay at Le meridien saigon and Riverside Saigon under Marriott for over 20 time but never get cheat like .... like that. Never going back, really bad hotel.

Last edited by ladymama; May 26, 2019 at 7:25 pm
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