asking on behalf of my sister, who has arranged a package holiday through thomas cook which unfortunately involves ryanair flights. She was offered 10kg of hold baggage for about 10 quid per person each way, which she accepted. And then bought a lightweight IT brand suitcase as she realised that 10k isn't much!
I looked into this for her and according to the ryanair websites there is also size restriction on this "special offer" - it's basically the cabin bag limits of 55cm x 40cm x 20cm . (source :
https://www.ryanair.com/gb/en/useful...nsar_696869348 section 8.3.1 third para)
Another page (
https://www.ryanair.com/gb/en/useful...g-check-in-bag ) doesn't help because it doesn't specify a size limit in the text but the photo does. The photo shows the bigger size for priority boarding yet the text mentions the smaller size for under seat!
My sister contacted thomas cook to query this, and they came back with this reply :
we have spoken to their live chat team which have advised me there is no size restriction on the 10kgs bag, this is because it'll be going in the hold and not underneath the seat in front, as that's what the measurements are for; the 55cm x 40cm x 20cm one.
Now, the size they quote above is for the larger bag with priority boarding, the under seat limits are actually 40cm x 20cm x 25cm , so it seems that even ryanair support personal don't understand the rules!
So my question is, has anyone here done the 10kg checked bag with a bag larger than a cabin bag of 55x40x20, and if so was it accepted without question or charged as if a full size 20k drop?
Cheers
TT