How often does the award availability check run, and what is the latency for alert emails?
Here's what I saw today:
- I had previously set up an Iberia award alert for several dates in December.
- I received an email around 9 am telling me that there's now availability for date "A" on the ORD-MAD route.
- At 9:15 am, checking both the AA award search web page and ExpertFlyer, I verified that there was in fact availability on date "A"
- Using the award search on aa.com, I also found one seat for date "B", and I booked it around 9:20 am. Using both aa.com and EF after making the booking, I verified that there were no more award seats available on date "B".
- At 1 pm, I received an email alert that there was at least one award seat available on date "B". At 1:05 pm I verified on both EF and aa.com that there was no award seat available at that date.