Is it just me or Finland's AmEx customer service is at the moment, so terrible. Called to update address last month on the only AmEx FI card I am still keeping and it wasnt updated. Bill went to old address. Called again in recently, when I got anther bill diverted back via Posti and the rep was just in a hurry to get me off the phone! Saying it is your job to update your address, we cant do that for you. (Despite telling her I already did once!)

She even went on to tell me she has other things she is doing there that needed to get completed Maybe these people are just frustrated these day with all the offers they throw out there to get customers and didn't expected the volume of work will increase