Originally Posted by
JBord
It's reasonable to ask, but it's not reasonable to expect that you deserve one just because you see it's available.
Some suites are excluded from upgrades at properties.
You're not the only person checking in that day. There could be another Titanium (me
) or an Ambassador they plan to upgrade. Your stay may overlap with someone checking in tomorrow with a higher status that they're reserving the room for (not sure how many properties are advanced enough to do that).
And by the way, if you're checking 3rd party sites they may not be 100% accurate. At least check Marriott's site...even there I've made a last minute reservation only to get to the hotel and find out they have no rooms, because there's some kind of delay in sycnhing the hotel's system with the corporate reservation system.
It never hurts to ask nicely though.
Thanks. I don't expect it if they simply tell me why it's not available, E.g. if it's reserved for another member like you say, but often I'm left to feel like they are not upgrading me for the sake of trying to sell the room.
Originally Posted by
dimon84
Twickenham is such a dumphole. They never upgrade anyone even to better rooms let alone suites. My last stay I had a bed with unchanged linen full of hair from previous occupant. Never again!
Haha agreed, I would not stay there again for a few issues I experienced - the only reason I booked it was because the location was good for my meeting.