Booked First class reward tickets on 11/1/18 for a flight on 6/2/19. Was told at time of booking that it would include the Chauffeur service. When I paid for the tickets I was told that I had until 48 hours prior to departure to arrange my chauffeur. Went online to do so today and told they would not honor my request. What other paid for service will they no longer honor? Should I pack my own meal in case they decide to take back meal service as well? Annoyed. So much for "first class" service.