FlyerTalk Forums - View Single Post - Flying IB / Iberia: seat selection, finding & using PNR, etc. issues
Old Feb 13, 2017 | 12:53 am
  #21  
conklaven
 
Join Date: Aug 2014
Location: MEM, TLV
Programs: DL, AA PLT, US, HH Gold, BW Diamond, Avis PP, Choice PLT
Posts: 560
Thanks everyone for your tips and advice. Thanks to a few of you I was able to speak to AA and because of the change of aircraft I should have been given the option to change the ticket. Unfortunatly the first agent I spoke to must have been having a bad day because now I have a block on my reservation and only the agents at the airport are able to unblock it. Supervisor I spoke on the phone doesn't know why the first agent didn't process the involuntary change and has made notes in my account for the gate agent.

Hopefully i I can get it all resolved in a few days at the airport.
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