Currently on LAX-HND sitting in D1 for my first experience in the DL suites.
My A/V system does not work, and nor does my power outlet.
Crew has been great, the purser very embarrassed as they were even hyping up the A350 in the boarding area announcing all the new features, etc.
Purser gave me 15,000 Miles and told me to send a complaint to DL.
A couple other people in J have weird things happening too....one girl has no audio, one other seat has no power, too.
Top-notch crew (Thanks, Mendy!), but boo to the problems. They tried to fix it for 3 hours straight even consulting with ATL.
Flying home same flight so I hope I get one of the other birds. lol