Originally Posted by
G-CIVC
I agree that BA J has good food ever since they revamped their service.
Yeah, some months ago, I did an Intra-EU flight BA J, and the food was not that bad, to use a British understatement.
Originally Posted by
G-CIVC
Scrambled eggs on CX are also powdered anyway...
Yeah, the one who invented those powdered eggs should be locked up for life.......
Originally Posted by
G-CIVC
BA27 which has a similar flight timing as CX254 serves a full dinner after take off if I am not mistaken, so no excuses here for CX.
Don't forget the political motivated choices, where food evangelist do ponder airlines for healthy food. Unfortunately, healthy food seldom comes with good taste. Only healthy food evangelists proclaim the contrary.
Originally Posted by
G-CIVC
The only issue I have with BA is their service is equally slow and disorganized as CX new J,
and then they don't even try to stroke my ego...
but the service delivery is more consistent than CX overall. (CX LHR base crew shine like rockstars, the HKG base not so much)
Yeah, here we have the main reason, showing off, flying F/J qualifies for copious amounts of free food and alcohol, and the meals should reflect that reality.
Originally Posted by
G-CIVC
Most if not all other evening (but not late night) departures departing at similar times have a full meal - on top of my head CX 636, CX 865 (889) and CX 161 etc. Besides the sun is just setting at 10pm in Europe in the Summer and many Europeans do eat dinner at this time of day!
Yeah, Europe below the Dutch/French divider in Belgium do eat later in the evening, though the northern part sticks to more moderate diner timings.
Regarding your timings, BRU/AMS and as far as I do know, most ex-EU single day departure flights to HKG do depart around noon and offer a light meal, 1 hour after departure. Whether that is called "lunch" or "light meal", I don't mind.
Originally Posted by
G-CIVC
This is CX business class and 53 pax will likely have different needs - some would have eaten at the lounge sure but some may be coming or connecting from afar and there's definitely enough time to have a full meal, a full sleep and a full breakfast for a 12 hour long flight. The issue of this 'supper' is it is really anything but a premium service, chicken strips with rice or a chunk of grilled fish as entrees and that's it? A steak item would be welcome (and there often are, at least in old J, even on midnight 'supper' services), like what has been posted above wrt BRU-HKG. It is not about whether everyone wants to maximize or not, but there should always be the option given the premium CX charges (and pax can also opt out and go to sleep instead.)
Certainly, everybody has different preferences. Being one of the 53, I am not the person to "eat"/"drink", because it's available or to show off.
I think, you mix up the "amount" of food and the "type" of the meal, with the factual qualification of the ingredient items being served. I agree with you, that the served items do lack a finishing touch now and then, so to say, be it sufficient herbs, spices, etc, or even sometimes the basic ingredients can be hit or miss. Though a copious "diner" can have the same bad basic ingredients as a "moderate" supper. To be honest, I prefer to eat a decent steak in the lounge and have a lighter and simple meal later on board.
Whatever you do with food, it's a real challenge to bring a proper taste high up in the sky, just the physiology isn't there, it's reheated, rush served, etc. Food that tastes proper on the ground, will miss the flavor, herbs, spices, etc high up in the air. Compensating these items with "extra" creates other internal body problems, though other airlines do sometimes manage to get this better than CX.
If there is one area, CX should improve, is the transformation of the "on ground" being perfect to being perfect "in the air" for the food. This is not so much of a "costs" aspect, but knowledge. Let us see, how things do develop for the new style diner experience, the upcoming year.
Originally Posted by
G-CIVC
Maybe you can work for CX management and propose that eating too much is not good for your health, let us only serve light snacks or nothing after takeoff. Cost center is happy, crew are happy!
Sorry, I am already to busy
Apart from that, there are already enough people proclaiming the healthy food-style, though only forming a minority of the (flying) public, despite that pushing their personal agenda onto airlines. But that is how it works, nowadays. If you don't keep the political evangelist happy, get you a lot of bad press.