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Old May 23, 2019 | 6:42 am
  #30  
mbelsky
10 Years on Site
 
Join Date: Jan 2014
Posts: 6
Damaged card

Sorry to revive an extremely old thread, but hoping some who have commented may have a solution for me.

My easy pay MetroCard has gotten worn and is asking me to swipe again more and more often. If I report it damaged online, it says my current card will immediately be deactivated.

That's dumb, as I cannot get a new card before my current one stops working, and continue to use my current card until the replacement arrives.

I'm going to try calling when they open at 9, but am not super helpful. Isn't this a fairly common scenario that they should have planned for? There should be an option to get a new card that will only deactivate the old one once I either activate or use the new one.
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