Originally Posted by
AventuraAAFlyer
Did the AA Concierge Key match to Globalist. Haven't stayed at a Hyatt in 25+ years. Was looking forward to a great experience. WRONG. First stay is at Hyatt Regency O'Hare. No upgrade. No view. Stick with Marriott. Totally bogus match program!
The Hyatt Regency ORD has become one of the worst hotels in terms of dealing with Explorists/Globalists. They've gone cheap -- and they were pretty cheap even before -- and it shows in upgrades too. But this hotel doesn't have a whole lot of suites into which it upgrades run-of-the-mill Globalists. They seem far more eager to hand out for free the few suites as part of sales incentives to those who have conferences/meetings hosted at the hotel.
But I still use this hotel.