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Old May 22, 2019, 7:53 pm
  #253  
Maelstrom
 
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
Originally Posted by lipsum
Could you guys share a contact email address for Accor Plus with me? I'd be very grateful.


Background: Despite being A+, thus far I used the general Le Club support in case of missing point requests, wrongly declined Places check-ins, etc.
But recently, the Le Club support has just replied to me that I should use Accor Plus support. All right, that's fair enough. But they only provided me with a link to an Accor Plus web form. I filled out that form and got no response at all. Other than that, I merely have the WhatsApp of my Accor Plus Malaysia representative (with whom I signed up).

But I'd prefer to submit things like missing point requests via email.
That is different to my experience, because even if I submit a form on the Leclub contact page, Accor Plus Australia will contact me to offer support; i don't hear anything from LeClub
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