I think one has to read this forum very much in context. It certainly helps if the flight is not completely full, 75% is about perfect, mostly BA runs close to full. The stories that get "legs" are those with tales of woe. Now these events certainly happen, but they are the posts that will get dozens, sometimes hundreds of replies. Whereas this experience, which tallies very much with own travel experience (including a recent trip to Mexico as it happens, and I also got the personal welcome to Mexico from the local crew), simply won't get the traction.

There is nothing wrong with that, but so long as travellers appreciate that the exceptions are exactly that, and that inflated expectations are probably the wrong place to start, overwhelmingly flying on BA is a pleasure. A great airline, the catering is often the best of the airlines competing on a given route, with a good service profile, fantastic crews and the aircraft are generally clean. Though we often gripe about the management, the fact is that a profitable airline now goes to all sorts of interesting places. Of the new routes Charleston is an absolute gem, by the way. So while I am pleased you had a good trip to Mexico - a fascinating, huge country - I am not at all surprised that you had a good flight.