Originally Posted by
Sophoclefr
Thanks for the detailed feedback about Pur'. Will think again about dining there tonight. Maybe the best option if allowed would be to just take a main course a la carte and the cheese?
Agree regarding the staff lost about the 20% voucher:
- 1st time last week: nothing said at check in, showed it when asking for the bill at the bar, had a look at it but didn't take it, applied the discount and told me I didn't need to do anything it would have been deducted at check out anyway (like free breakfast)
- 2nd time last weekend: nothing said at check in so trusted the bar manager, didn't show anything but it was not deducted at check out (was after I asked for it of course)
- 3rd time yesterday: I asked at check in, they said just need to show it when asking for the bill but keep it for all stay. When asking for the bill at the bar the waiter applied the discount but requested to keep it...so will go to reception to ask for a new one tonight???
Seems there is a disconnect with management