FlyerTalk Forums - View Single Post - Park Hyatt Paris-Vendôme REVIEW - MASTER THREAD (Aug 2011 onward)
Old May 22, 2019, 7:15 am
  #3776  
edgewood49
 
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
Originally Posted by Sophoclefr
Thanks for the detailed feedback about Pur'. Will think again about dining there tonight. Maybe the best option if allowed would be to just take a main course a la carte and the cheese?

Agree regarding the staff lost about the 20% voucher:
  • 1st time last week: nothing said at check in, showed it when asking for the bill at the bar, had a look at it but didn't take it, applied the discount and told me I didn't need to do anything it would have been deducted at check out anyway (like free breakfast)
  • 2nd time last weekend: nothing said at check in so trusted the bar manager, didn't show anything but it was not deducted at check out (was after I asked for it of course)
  • 3rd time yesterday: I asked at check in, they said just need to show it when asking for the bill but keep it for all stay. When asking for the bill at the bar the waiter applied the discount but requested to keep it...so will go to reception to ask for a new one tonight???
Seems there is a disconnect with management
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