after IHG sending me a letter to inform me I was not renewed as RA for 2019, four days later I was sent my new RA membership renewal

so unexpectedly I have stayed at 16 different ICs in 2019 so far

and the IC who has delivered least on RA benefits is IC Rialto Melbourne, a hotel that I have enjoyed in the past. but when I checked in they said you get AUD 50 (about USD 35) per night for mini-bar which of course is not honouring the RA benefits posted right on the IHG website.

I had a few things to drink out of the mini-bar over several days but made it a point to stay under AUD 200 total just to avoid any hassle and sure as hell they just sent me bill for an additional AUD 50 more for mini-bar usage. This just irks me because I need to contact them to remove the charge etc and it is just not worth the aggravation.

just strange how an IC will alienate a good customer over $35?

There have been several ICs that seem to act as though nothing has changed and do not treat RAs as unwelcome guests they must supply extra benefits. IC Sofia and IC Medellin have delivered ;-)