Originally Posted by
pcoll
I believe both husband and wife have equal # of claims for late baggage. (have not claimed any for quite awhile, AS has stepped up service)
Both have filed for damaged bags in the past, probably 2 years ago.
So, I guess that leaves FlyerTalk as the culprit!
What about the name on the card? I'm curious if they look at the name on the card and treat the cardholder differently. If so, corporate travelers and/or those who go through travel agencies may not get the same level of compensation either.
Also, this 3rd person stuff is hard to keep track of
