Originally Posted by
jaejaez
Pardon me if this is already being discussed elsewhere (couldn’t search it), but a question for Titanium (and above) elites:Do Ritz Carltons actually proactively upgrade you to suites? Or do you guys fight for it? What are your batting rates so far? Do Ritz Carlton FDAs even know of Marriott rules to allow Titaniums to be upgraded to available suites?I ask because I have a decent shot at going for Titanium this year (I’ve been plat for many) if I felt the value was really there. For me, aside from the extra points that Titaniums earn, the probability of being upgraded to suites at Ritz Carltons is probably the only real value I see… (I do stay at Ritz Carltons occasionally) but I fear that the upgrades don’t happen often enough (if at all), either through hotels bending the rules and/or the check-in agents not even knowing about program rules regarding Titanium benefits.
Thanks in advance!
During our most recent trip, we were upgraded from a standard room to a huge suite at the Georgetown Ritz Carlton. I contacted the hotel prior to arrival about something else and asked about an upgrade. The answer was a standard "based on availability" So did I need to fight for it? I don't know.