FlyerTalk Forums - View Single Post - Passport data entered by phone app scan
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Old May 21, 2019 | 11:24 am
  #238  
ajGoes
 
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
Originally Posted by raehl311
The scanning function is broken for me - It recognizes the main page and takes a snap of it, but when I try to click the button to accept the image nothing happens, the whole app locks up - can't accept, cancel, or hit the X to go back, have to close the app and restart it.
On Android, the first step to troubleshooting is to clear an app's cache. How to do that varies depending on your Android version. You can Google to get clear instructions.
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