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Old May 21, 2019, 8:12 am
  #15  
rjn21
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 718
Originally Posted by Dambus
I thought food orders were (discretely) prioritized for GGL PAX?
My understanding from cabin crew posts over the years is that the service standard is supposed to be, to take all orders from the F and J cabin. If there is then a shortfall in choice(s) when all orders are collated from the respective cabins, they are prioritised by status with the lowest ranking passenger in that cabin getting the "sorry, but we've run out of x, would you like y or z?". I have received suitable avios twice for that approach not being followed in F and prioritisation instead being done by seat row.

Last edited by rjn21; May 21, 2019 at 8:31 am
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