Originally Posted by
Kilian Zoll
I recently booked a stay in late December under a fully flexible rate -- yet I received the "Your Citi Prestige Complimentary Night Credit is on its way" email from the concierge today. Will be interesting to see if the credit actually posts in the next 10 working days, and even more interesting to see what would happen if I end up cancelling the booking (directly with the hotel).
Amazing and I'm still waiting for credits for stays paid for months ago