Originally Posted by
SirJman
Just checked in online for my X class OS VIE-SJJ and no bags were included on the boarding pass it issued me, it also says I can't add one online either...
My UA confirmation email says 1 Bag is free, 2nd is 80EUR, but no idea how well that will go over at check in tonight.
Does your BP actually state no bags ?
If you have it in writing that a bag is included the checkin agent ought to respect that