FlyerTalk Forums - View Single Post - FAs call out GAs on upgrade shenanigans, defend 75Ks
Old May 20, 2019 | 10:25 pm
  #17  
Manoa Chris
15 Years on Site
 
Join Date: Jan 2006
Location: San Diego
Programs: UA GS; Former Alaska MVPG75/DL Diamond/NW Platinum/BA Gold
Posts: 958
Originally Posted by MSPeconomist
I suspect that even if there were saomething like a "GA team leader" that person might not have supervisory responsibility or the authority to reverse the decision of some other GA.
Don't mainline stations have general managers charged with exactly this? At least, I've had other agents identified as "GMs" involved in clearing flights at smaller AS outposts like RDU (personally downgrading a row of first class this very morning!).

Last edited by dayone; May 21, 2019 at 7:37 am Reason: Fix quote.
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