Originally Posted by
RatherBeInYOW
It is simply hit and miss.
Finally; you are not going to get explanations. You're going to get, at best, token compensation.
Agreed. Not sure why explanations need to be given for a foul up. An apology, yes, Compensation, perhaps, but they are not going to lay open their inner workings to satisfy idle curiosity. This is not a 60 minutes expose we are talking about here.