Old May 20, 19, 4:13 pm
South London Bon Viveur
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
Posts: 1,932
Originally Posted by HMPS View Post
Why cross examine OP on his allergy problems ? If there are so many excuses of "may, should, mistake " etc can be advanced in defense of the CC why not take OP's word at face value ?
I am taking the OP at face value. The point I am making is that whilst it is clear that the CC did something to find alternatives, it is not clear exactly what lengths they went to. It may have been significant lengths, or it may have been not no significant lengths. If their response was perfunctory, then it reflects even more poorly on the CC. There was no cross examination, either on allergy problems or at all.
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