Originally Posted by
London21
Doesn’t surprise me.
Generally the ability of BA crew is terrible. Mix the usually laziness they display with lack of ability and this is what you get.
in this case it’s a issue of laziness not to check the order and then the lack of IQ to fix it
BA should go back to the old days of not letting crew anywhere near F until they’ve flown for a few years and proven themselves capable of being let loose on premium cabins.