FlyerTalk Forums - View Single Post - Advice about how to handle this complaint/Request Compensation
Old May 20, 2019, 6:39 am
  #5  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
1. There is no compensation. You were not delayed. Had you been delayed at LAX by 3+ hours you would have been due EUR 300 and by 4+ hours EUR 600. In your case, nothing. Seems quite correct too.
2. This is all a function of too much information leading to expectations. None of it mattered and thus, not worth imparting. If you wish to send in a brief 2-3 sentence (maximum) note saying that you did not appreciate the incorrect information, you may certainly do so. You will receive a standard cut & paste response to the effect that AC is sorry it didn't; live up to your expectations and hopes to see you again soon.
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