FlyerTalk Forums - View Single Post - "TravelBank"- United.com Club & Gift Registry Q&A - No new/renewals as of 23 Apr 2019
Old May 20, 2019, 5:53 am
  #792  
LIH
 
Join Date: Feb 2016
Location: ORD | LGA | 2E
Programs: UA GS 1.6MM UC | AA CK 0.7MM AC | Bonvoy Ambassador | Hyatt Globalist | Hertz PC
Posts: 1,056
Originally Posted by WineCountryUA
Just tried a dummy booking and it was missing. There was an earlier report also

The typical workaround - "pay in person" and then calling is also missing
Thank you for confirming that for me, super helpful! GS desk had no issue accessing the TB funds and applying them to that ticket. The GS agent did make a comment about moving to a "new system" a few days ago that she said even the supervisors seemed confused by. No idea if that is true/related but it is mildly annoying to spend 15 minutes on the phone doing something that I should be able to do online in 2 minutes.
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