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Old May 20, 2019 | 2:41 am
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sokolov
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15 Years on Site
 
Join Date: Aug 2008
Location: YXY
Posts: 3,678
Booked Standard, showing as Basic

Hello,

A couple of days ago, I booked an Economy flight on AC from Canada to the US. During the booking process on the Air Canada Website, in the confirmation e-mail, and in the attached Air Canada Booking Confirmation PDF all segments show(ed) as Economy Standard.

However, when I check my booking on the Air Canada website, my itinerary is suddenly showing as Economy Basic. I can't find the fare code anywhere, but during the booking process it ended in TG.

I did not book Basic and I don't want Basic. Is this a known issue with the Air Canada website? What should I do?

Thank you.
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