Originally Posted by
carrotjuice
I found the hotel’s response a tad bizarre: “Due to hotel responsibility issue, Reservation Center is not able to make a restaurant reservation outside of Hotel. I am sorry for this inconvenience."
What exactly is “hotel responsibility issue”?
And for goodness sake then hand over to someone else who can assist with the request!
1. The reservation center people presumably suck at English
2. They responded with a template message
3. If the OP had messaged them in Japanese, all would be good
4. Simply calling the hotel is super easy