FlyerTalk Forums - View Single Post - Pre-ordering Meals on Delta, the Definitive Thread
Old May 19, 2019, 9:14 am
  #1050  
jdrtravel
 
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Originally Posted by kmersh
I am probably just being dense, but where can one add the email address of a second passenger to a reservation? My Father booked tickets for he and my Mother, his email address is on the reservation and he received the pre-order email, but obviously as DELTA did not have my Mother's email address, she did not receive the email.

My Mother called in and she said the rep was able to take her selection over the phone, but I figured that DELTA must have a way to add a second email address. I scoured their reservation but I could not find a place to enter my Mom's email address.

Regardless on the outbound segment they reported back that they both received the choice, so calling does work, but Mom wanted to make her selection over the web, like my Father did.
You can't add an email to a reservation. In my experience, there is only one contact person for a reservation and that's the primary pax (you). Other pax are connected via their Sky Miles number. Your mom needs to have a Delta Sky Miles account setup, with an email address in her profile, and then make sure that her Sky Miles number is in the reservation.
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