Originally Posted by
Can I help you
There are 3 crew working in CW on the LGW based 32 configured B777 which in my opinion is a good ratio, they should be able to give a great service but to me it sounds like the OP had a duff crew combined with incorrect expectations of the BA product.
Not sure what you mean but "incorrect expectations"? I paid for a seat in J, and I expected a J class service. From your reply, it seems I should have expected Ryanair service and it would have been a bonus to get food and drink at all even if it were thrown at me. It does annoy me when people say, well its BA, what do you expect? I expect what I paid for. End of.