FlyerTalk Forums - View Single Post - Is China Eastern's customer service really this bad?
Old May 19, 2019, 2:03 am
  #94  
moondog
A FlyerTalk Posting Legend
 
Join Date: Dec 2000
Location: Shanghai
Posts: 42,039
Originally Posted by HalconBCN
Horrible airline! I have flown with all of the 19 SkyTeam members. My flight with China Eastern was the worst ever.
Recent flight BKK-PEK was 5 hours in Y so I expected a decent level of comfort as a STE+. Instead: wafer thin seats, miniscule legroom, vile food, no soap in the bathrooms
Ten years ago, I would have agreed with you, but I now place MU in the 60th percentile. Nearly all airlines have a bad plane or two, which they tend to put on low margin routes, such as BKK-PEK.
​​​​​​
If you want us to take your opinion seriously, try out one of their better products, and get back to us. Declarations based on single data points are statistically useless.
moondog is online now